Rocket City Outdoors Shipping Policy

Effective Date: 07/01/2023
Welcome to Rocket City Outdoors. We want to ensure you have a smooth and transparent experience when shopping with us. Please review our shipping policy below.

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Processing Time

• Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).

• During peak seasons, processing times may be slightly longer.

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Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Standard shipping typically takes 3–7 business days depending on your location.

• Expedited and priority shipping options are available at an additional cost.

Note: Delivery delays can occasionally occur due to carrier issues or weather-related disruptions.

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Shipping Locations

• We currently ship within the United States.

• We do not ship to P.O. Boxes or APO/FPO addresses at this time.

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Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking information assuming you provided your email address during the order process.

• Tracking may take up to 24 hours to become active after receiving your email.

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Damaged, Lost, or Delayed Packages

• Rocket City Outdoors is not responsible for packages lost or delayed by the shipping carrier.

• If your order arrives damaged, please contact us within 7 days of delivery at justin@rocketcityoutdoors.com with your order number and photos of the damage. We will work with you to resolve the issue.

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Contact Us

If you have any questions about your shipment, please reach out:
Email: justin@rocketcityoutdoors.com